Help

How to register a new account?

How do I change my email address?

How do I change my password?

I forgot my login email.

Why did I not receive the confirmation of my email address?

Why do I still receive a limitation message with my paid account?

Can I use Online-Convert for my business?

Can I use one account on different devices simultaneously?

How do I close my account?

How can I make sure to get the emails you send me?

Billing & Payments

Which payment methods are supported?

How do I update my payment method?

Is my subscription automatically renewed?

I did not sign up for a Premium account, why was I charged?

Where can I download my invoice?

Why was my credit card declined?

How do I cancel my subscription?

How can I pay via PayPal?

How to request a refund?